This Coaching course will develop your skills in four key areas of Coaching:
- Structuring the Coaching session to set goals.
- Questioning to help the other person explore the current situation and be able to come up with their own ideas for improvement. Understanding the different communication styles and how to adapt to them as a coach.
- Listening, we all use listening every day. In this course, you will assess how good you are at listening and identify techniques to become a better listener.
- Workplace Coaching to gain an understanding when to coach, how to use techniques to coach performance. Using The Coaching Wheel technique. Using SWOT in coaching and to understand how you are as a coach. Practicing and developing these skills will have a positive impact on relationships and building trust when collaborating with others both in work and your personal life.
What Will I Learn?
During the course, you will learn how to structure a Coaching Conversation using the TGROW model. Examples of questions to use when coaching and their purpose. Supporting others to come up with their own ideas and solutions. The importance of listening skills and how to be an active listener to engage better with others. Recognising self-limiting beliefs and being able to challenge these in a positive way. Identifying communication styles in others and adjusting your coaching style to accommodate. Recognising where workplace coaching fits in an organisation in terms of results for individuals and teams and career development. You will be prompted to keep a Learning Journal and reflect on the techniques you try out maintaining a Personal Development Plan to record your progress.
Career Coach and ILM Tutor with over 20 years’ experience in the design and delivery of accredited development programmes in leadership and coaching. Andrea is an Accredited Coach with the Association for Coaching. Andrea began her career as a customer service and quality coach in a Contact Centre.